Publisher:Cambridge, Massachusetts: The MIT press, 1988.
Content descriptions
Formatted Contents Note:
Preface and acknowledgments -- Introduction -- I. Metaphors - 1. The police communication problem - 2. Message processing: from environmental I to environment II - 3. Background, settings, and method -- II. Workings - 4. The British police department: synchronic analysis - 5. The Midwest police department: synchronic analysis -- III. Ironies and practicalities - 6. Diachronic analysis - 7. The logistics of administration - 8. Organization -- Notes -- References -- Index.